Labour Relations and Employee Relations
Discipline, attendance, disputes and terminations handled consistently and on the record — before a decision turns into a claim.
What does labour relations support look like for a small employer?
For a small non-union employer, labour relations is the day-to-day management of the working relationship: setting expectations in writing, dealing with attendance and performance consistently, documenting discipline, and ending employment in line with the Employment Standards Act and the Human Rights Code. Most disputes a small employer faces start with a decision that was reasonable but never written down, or applied to one employee and not another. Shift-based teams with high turnover, such as restaurants and production floors, meet these situations every week.
What the engagement covers
- Attendance, lateness and performance processes managers can apply the same way every time
- Progressive discipline with the documentation to support it
- Termination planning, including notice and severance under the ESA
- Handling employee complaints and workplace disputes before they escalate
- Coaching owners and managers through difficult conversations
Who this is for
Employers running shift-based or high-turnover teams — restaurants, hospitality, manufacturing floors — and owners managing people issues without an HR department.
Other services
Health and Safety Gap Analysis
A structured review of your current program against what the OHSA and your sector actually require.
COR, ISO 45001 and ISO 9001 Certification Support
End-to-end guidance through COR™, ISO 45001 and ISO 9001, from readiness review to audit.
IPAC Support for Dental Practices
Infection prevention and control process, policy and training for dental offices, built against the RCDSO standard.
Safety Program Documentation
The written program — policies, procedures, JHSC records and training matrices — built to survive an inspection.
Incident Management Support
Help through a critical injury, a Ministry order or a WSIB claim — including what has to be reported and when.
HR Services
Employment-side support that sits alongside compliance — policy, records and the obligations that overlap with the OHSA.
Employment Standards Compliance
Contracts, records, hours, overtime and terminations reviewed against the Employment Standards Act before somebody files a claim.
Workplace Investigations
Independent investigation of harassment and violence complaints — a legal duty, and one an owner should not run themselves.
HR Policy and Employee Handbook
The written policies Ontario requires, in one handbook people actually read, rather than six documents nobody can find.
Recruitment and Onboarding Support
Hiring process, offer paperwork and a first-week onboarding that gets training compliance right from day one.
Ongoing Safety Support
A retained safety resource — for employers who need the function without hiring for it.